Namma Dabba – Homemade Food Delivery Web Portal

Client Overview

Namma Dabba is a food delivery startup with a mission to bring healthy, homemade meals to busy individuals across the city. The platform enables users to subscribe to daily tiffin services or place on-demand orders for freshly prepared meals cooked by home chefs.

Project Goal

To develop a robust, scalable, and user-friendly web portal that simplifies the process of ordering, scheduling, and managing homemade food deliveries. The client wanted a seamless experience for both customers and administrators to efficiently handle daily operations.

Stackwit's Solution

Stackwit designed and implemented a fully functional Food Delivery Web Portal tailored to Namma Dabba’s unique business model. The solution included both customer-facing features and backend admin capabilities, ensuring smooth end-to-end operations.

Modules Implemented

Customer Module: User registration, profile management, meal selection, order placement, payment processing, and order tracking.
Order Management: Real-time order placement and tracking, Order history and invoice download, Order cancellation and refund handling.
Coupon System: Apply discount codes at checkout, View coupon history, Admin management of coupons and discounts.
Payment Integration: Secure online payment gateway integration, Payment Link Generation, Payment success/failure notification handling
Order Schedule Management: Schedule tiffin deliveries in advance (daily/weekly/monthly), Reschedule or pause deliveries with ease, View upcoming delivery calendar
Address Management: Manage multiple delivery addresses, Quick address selection during checkout
Admin Dashboard: Orders and delivery status, Customer profiles, Menu and meal plans, Coupons and payments

Business Impact

30% increase in order efficiency with automated scheduling and delivery tracking
Improved customer retention through personalized scheduling and coupon offers
Reduced manual effort for admins with a centralized and intuitive dashboard
Enhanced scalability to support future mobile app and franchise expansions

Outcome

Namma Dabba successfully launched its food delivery web portal, receiving positive feedback from users for its simplicity and reliability. Stackwit’s solution empowered the business to handle growing order volumes while maintaining high service quality.